Policies

See how packed, label created, shipped, in transit, delayed, delivered, and return-to-sender situations are handled for customer orders.

This covers who can schedule, when a slot can be changed, how check-in works, and what happens after repeated no-shows.

This explains that recycled parts may show normal wear and why buyers should review images, notes, and visible condition details before purchase.

Use this policy when checking VIN, YMM, donor notes, interchange clues, and any verify-fit warning before placing the order.

This is the core front-store rule: all sales are final unless a seller-side exception is handled internally under AWAP store policy.

Once processing or an operational update has started, cancellations move under the locked store policy and may no longer qualify for refund handling.

Read this for privacy expectations around support messages, account usage, policy acceptance, and customer/order information kept by the storefront.

This page ties together the storefront operating terms with the other published policies and customer responsibilities.

Review this before purchase so you understand how disputes are handled, whether arbitration is required, and any limits on class-action or court-based claims.